Shipping & Return Policy
Shipping
Each MaShakara piece is thoughtfully crafted and prepared with care.Please allow up to 7 business days for your order to be processed and shipped. Once dispatched, you will receive a confirmation email containing your tracking details. Additional InformationWe ship worldwide from our studio. Delivery timelines may vary depending on destination and carrier. Please ensure your shipping details are accurate at checkout, as we are unable to modify addresses once an order has been confirmed.
At MaShakara, we take great pride in ensuring your order reaches you safely and beautifully packaged — a reflection of the artistry within.
Returns & Exchanges
We hope your MaShakara piece brings you lasting joy. However, should you wish to make a return, we accept items in exchange for a MaShakara store gift card. Conditions for Return Returns are accepted within 14 days of delivery. Items must remain unworn, unwashed, and in original condition, with all tags and packaging intact. Upon inspection, you will receive a MaShakara gift card equal to the value of your returned item(s). Gift cards are non-refundable and may be used toward any future purchase. Please note that customers are responsible for return shipping costs, unless an item arrives damaged or in error. Due to hygiene standards, certain categories such as accessories or intimate garments are final sale and not eligible for return. How to Initiate a Return To begin your return, kindly contact our Client Care team at info@mashakara.com with your order number and details. Our team will guide you through the return process with ease.
MaShakara — Where artistry meets purpose.
Each piece is a story, crafted to be lived in and loved for seasons to come.